プライバシーポリシー

Last updated: March 3, 2026

myLUXURY operates this store and website (including all related information, content, features, tools, products and services) to provide you with a curated shopping experience ("the Service"). myLUXURY is operated by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase or otherwise interact with us in the Service or otherwise. In the event of any conflict between our Terms of Use and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your information as described herein.

Personal Information We Collect or Process

When we use the term "Personal Information," it means information that can identify or reasonably associate you or another individual. Personal information does not include information collected anonymously or information anonymized so as not to identify you. Depending on how you use our services, where you live, and to the extent permitted or required by applicable law, we may collect or process personal information (including inferences derived from this personal information) in the following categories:

  • Contact Information Includes your name, address, billing address, shipping address, telephone number, and email address.
  • Financial Information Includes credit card, debit card, bank account number, payment information, bank account information, transaction details, payment method, payment confirmation, and other payment-related details.
  • Account Information Includes username, password, security questions, and various settings and preferences.
  • Transaction Information Includes items you have viewed, items you have added to your cart, items you have added to your wishlist, items you have purchased, returned, exchanged, canceled, and your past transaction history.
  • Content of communications with us This includes information contained in communications with us, such as when you contact customer support.
  • Device information This includes information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information This includes information about your interaction with the service (how and when you access the service, how you navigate it, etc.).

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you This includes when you create an account, visit or use the service, contact us, or otherwise provide your personal information.
  • Automatically through the service This also includes information collected from your device when you use our products or services or visit our website, and through cookies and similar technologies.
  • From our service providers This includes cases where we outsource the use of certain technologies or collect or process your personal information on their behalf.
  • From our partners and other third parties

How we use your personal information

Depending on how we interact with you and the services you use, we may use your personal information for the following purposes:

  • Providing, customizing, and improving services We use your personal information to provide you with services. This includes fulfilling contracts with you, processing payments, fulfilling orders, remembering your preferences and interests, sending account-related notifications, processing purchases, returns, exchanges and other transactions, creating, maintaining and managing accounts, arranging deliveries, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchase history. This may include using your personal information to better customize and improve our services.
  • Marketing and Advertising We use your personal information for marketing and promotional purposes. This includes, for example, sending you marketing, advertising, and promotional information via email, text message, or postal mail, and displaying online advertisements within the service or on other websites based on your past purchases or additions to your cart, and other service usage history.
  • Security and Fraud Prevention We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, dishonesty, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of our services. If you register an account using our services, you are responsible for securely managing your account credentials. We strongly recommend that you do not share your username, password, or other access information with others.
  • Communicating with You We use your personal information to provide you with customer support, respond to you promptly, provide effective service, and maintain our business relationship with you.
  • Legal Reasons We use your personal information to comply with applicable laws and to respond to legitimate legal processes, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil disclosure proceedings, potential or actual lawsuits, and other legal disputes, as well as to investigate and enforce potential violations of our Terms of Use and Policies.

How We Disclose Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

  • Shopify, vendors providing services on our behalf, and other third parties (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and delivery).
  • We share your information with business and marketing partners to provide marketing services and deliver ads to you. For example, we use Shopify to support personalized advertising in conjunction with third-party services based on your online activity across various sellers and websites. Our business and marketing partners use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising and marketing based on your online activity across different sellers and websites. You can exercise your right to opt out of these uses. Click here
  • If you instruct, request, or consent to the disclosure of certain information to a third party (e.g., for shipping products or using social media widgets or login integrations), we will disclose that information.
  • We may share it within our affiliates or other corporate groups.
  • In connection with business transactions such as mergers or bankruptcy, we may disclose personal information to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect and defend the services, our rights, and the rights of users and others.

Relationship with Shopify

The service is hosted by Shopify, which collects and processes personal information about your access to and use of the service in order to provide and improve the service to you. Information you submit to the service is transmitted and shared with Shopify and third parties, which may be located in countries other than your country of residence, in order to provide and improve the service to you. In addition, we use certain Shopify enhancements that incorporate data and information obtained from your interactions with our store, other sellers, and Shopify in order to protect, expand and improve our business. To provide these enhancements, Shopify may use personal information collected from your interactions with our store, other sellers, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please see below. Shopify Consumer Privacy Policy Depending on your region, you may be able to exercise certain rights regarding your personal information here. Shopify Privacy Portal Link.

External Service Websites and Links

The Service may contain links to websites and other online platforms operated by external services. If you follow links to sites that are not affiliated with or controlled by us, please review their privacy and security policies and other terms of use. We do not guarantee and assume no responsibility for the privacy or security of such sites, or for the accuracy, completeness, or reliability of any information found on them. Information you provide in public or semi-public places such as social networking platforms of external services may be viewed by other users of the Service and users of such external service platforms without restriction of use by us or the external services.The inclusion of such links does not imply any endorsement or recommendation of those platforms unless their content, owners, or operators are clearly indicated on the service.

Child Data

This service is not intended for children, and we do not intentionally collect personal information from minors in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you can contact us using the contact information below to request the deletion of the information. As of the effective date of this Privacy Policy, we do not have any actual knowledge that we are “sharing” or “selling” (as defined by applicable law) personal information of individuals under the age of 16.

Security Management and Retention Period of Your Information

No security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Please be aware that information you send to us may not be secure during transmission. We recommend that you refrain from using insecure means of communication when sending us highly confidential or sensitive information.

The retention period of your personal information varies depending on various factors, including maintaining your account, providing services, complying with legal obligations, resolving disputes, and enforcing other applicable contracts and policies.

Your Rights and Choices

Depending on your region of residence, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute, may only apply in specific circumstances, and we may refuse your request where permitted by law.

  • Right to Access/Know You may have the right to request access to the personal information we hold about you.
  • Right to Delete You may have the right to request the deletion of the personal information we hold about you.
  • Right to Censorship You may have the right to request the deletion of the personal information we hold about you.
  • Right to Data Portability You may have the right to receive a copy of your personal information held by us and, under certain circumstances and exceptions, the right to request that it be transferred to an external service.
  • Right to Opt Out of Sale and Sharing of Personal Information for Targeted Advertising Depending on your region, you may have the right to opt out of the sale or sharing of your personal information, or the processing of your personal information, for the purpose of "targeted advertising" as defined by applicable privacy laws. You can exercise your right to opt out of these uses here. Please note that if you visit our website with your Global Privacy Control opt-out settings enabled, depending on your region, this may be automatically treated as an opt-out request to your device and browser. If we are able to associate the transmitted signal with a specific Shopify account, we will also apply the opt-out request to that account. For more information about Global Privacy Control, please visit: https://globalprivacycontrol.org/ We are not aware of any other "Do Not Track" signals that may be sent from your web browser or device other than Global Privacy Control.
  • Managing Communication Settings We may send you promotional emails, but you can stop receiving them at any time using the unsubscribe option displayed in the email. Even if you unsubscribe, we may still send you non-promotional emails, such as important announcements regarding your account and orders.

These rights can be exercised as indicated on the service or by contacting us through the contact information below. To learn more about how Shopify uses your personal information and your rights, including your rights regarding the data processed by Shopify, please visit: https://privacy.shopify.com/en

You will not be treated unfavorably for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may appoint an agent to exercise your rights on your behalf. Before we accept such a request from an agent, the agent will need to submit documentation proving their authorization from you, and you may also be required to verify your identity in person. We will respond to your request within the timeframe stipulated by applicable law.

Complaints

If you are dissatisfied with how we handle your personal information, please contact us at the following address. Depending on your location, you may have the right to object to our decisions or to file a complaint with your local data protection authority through the following contact information.

International Shipping

Please be aware that your personal information may be transferred, stored, and processed outside of your country of residence.

When we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so in accordance with an approved transfer mechanism, such as the European Commission's standard contractual clauses or, where applicable, an equivalent contract issued by the UK competent authority, unless the destination country is deemed to have an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time due to changes in our operating procedures or other business, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, with an updated "Last Updated" date, and we will provide notice in accordance with applicable law.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call us at +81-282236180 or email us at shop@myluxury-store.com.